Thursday, July 24, 2008

Outlook Auto-forward Rule

At the company I work for, we've turned off Out-of-Office replies for external emails, so it's useful for our customer service dept to be able to redirect emails to another recipient when we're not in.

The screenshots here are done using Outlook 2007, but the steps should be very similar for 2003.

go to Tools > Rules and Alerts...



Your Email Rules should open up. As you can see, I have a few rules already in service. Select New Rule...



This will start the Rules Wizard. First you'll need to select your conditions. Put a check mark where it's most appropriate for you. I will be Forwarding ALL emails to me. You may want to select only certain people.



Click Next. Select "forward it to people..." obviously, this is the rule that tells Outlook to forward your emails.



Click Next. Here you'll need to select your exceptions if any. I've set mine so that it will not foward meeting requests, Out of Office messages and any emails from my brother.



Now we get to name our rule and choose whether or not to run this rule on emails already in your inbox.



Next time you're on vacation and you want to send all of your spam to your cubicle buddy, just go back into your rules and turn it on.

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